Last updated: 29 April 2026

Planwise Studio respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you contact us, use our website, submit an enquiry, send project information or use our services.

Planwise Studio provides planning, design, tender support, estimating and construction documentation services.

For privacy enquiries, you can contact us at:

Email: hello@planwisestudio.co.uk

We may collect the following information when you contact us or use our services:

• your name 
• email address 
• telephone number 
• project address or project location 
• company name, if applicable 
• details about your project 
• drawings, sketches, photographs, specifications or tender documents you choose to send us 
• messages, emails and other correspondence 
• information needed to prepare quotes, invoices or project documents 
• website usage information, such as pages visited and enquiry form activity 

We may collect information when you:

• complete a contact form on our website 
• email us directly 
• send drawings, photographs, specifications or tender documents 
• request a project review, quote or consultation 
• instruct us to provide services 
• communicate with us during a project 
• use or browse our website 

We use your information to:

• respond to enquiries 
• review project information 
• prepare quotes and proposals 
• provide planning, design, estimating, tender and documentation services 
• create project documents, templates, summaries, RFIs, reviews and reports 
• manage client communication 
• keep internal records 
• improve our website and services 
• comply with legal, tax or regulatory obligations 

We only use personal information where we have a lawful reason to do so.

This may include:

• Contract or pre-contract steps — where we need the information to respond to your enquiry, provide a quote or deliver a service. 
• Legitimate interests — where we use information to manage enquiries, communicate with clients, organise project information and operate our business. 
• Legal obligation — where we need to keep certain information for accounting, tax or legal purposes. 
• Consent — where you have specifically agreed to receive marketing updates or where consent is required for certain cookies or similar technologies. 

If you send us drawings, specifications, tender documents, photographs or other project files, we will use them only for the purpose of reviewing your enquiry, preparing a quote or carrying out the agreed service.

Please only send information that you are authorised to share.

We do not sell your personal information.

We may share information where necessary with:

• website, email or cloud storage providers 
• accountants or professional advisers 
• consultants or specialists involved in a project, where agreed 
• local authorities, building control bodies or other project parties, where required for the service 
• legal or regulatory authorities, where required by law 

We will only share information where it is necessary and appropriate.

We keep personal information only for as long as necessary.

Enquiry information may be kept for a reasonable period so we can respond, follow up and manage future communication.

Project information may be kept for longer where needed for project records, professional reference, accounting, legal or regulatory reasons.

When information is no longer required, we will delete it securely or anonymise it where appropriate.

We take reasonable steps to keep personal information secure.

This may include password-protected accounts, secure email systems, secure cloud storage, limited access to project information and careful handling of files and documents.

However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

You have rights over your personal information.

These may include the right to:

• ask for a copy of the personal information we hold about you 
• ask us to correct inaccurate information 
• ask us to delete information in certain circumstances 
• object to certain uses of your information 
• ask us to restrict how we use your information 
• withdraw consent where we rely on consent 
• complain if you are unhappy with how your information is handled 

To exercise your rights, contact:

hello@planwisestudio.co.uk

Our website may use cookies or similar technologies to help the website function, understand visitor activity and improve the user experience.

Some cookies may be essential for the website to work. Others may help us understand how visitors use the website.

You can usually control or block cookies through your browser settings.

We may occasionally send updates, news or information about our services if you have agreed to receive them or if we have a legitimate reason to contact you about similar services.

You can ask us to stop sending marketing messages at any time by contacting:

hello@planwisestudio.co.uk

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

We may update this Privacy Policy from time to time.

The latest version will be available on this website.